Home Professional Development Webinars Dealing with Difficult People - 08/18/2010

Dealing with Difficult People

Join the IPMA on Wednesday, August 18 at 2:15 PM EDT during a one hour webinar on Dealing with Difficult People.This webinar is intended to provide some practical management strategies that can be used to address difficult personalities and challenging situations to ensure potential disruptive workplace behaviors are minimized. Learn how to identify and understand different personality types. Learn how to manage behaviors associated with common personality types. Learn what to do when behaviors affect the ability of an employee to meet the expectations of their role.

The fee for this program is $50.00 USD per virtual seat for IPMA Members and $75.00 USD for Non-Members.
Registration for this program closed on Monday, August 16.
Complete access information was distributed via e-mail on Tuesday, August 17.

Speaker Bio
Rosaleen A. "Rose" Walsh
Rose Walsh is the IP Paralegal Manager at Ropes & Gray LLP in Boston.

• Starter Kit for New Paralegal Departments/Managers
• IPMA Annual Conference & Expo
• Webinars
  • Recordings of Past Webinars
  • Utilization & Marketing Your Program - 02/24/2010
  • Managing Through a Crisis - 04/14/2010
  • Performance Appraisals - 05/19/2010
  • Redefining Client Service - 06/16/2010
  • Social Networks - 07/14/2010
  • Dealing with Difficult People - 08/18/2010
  • Training with No Budget - 09/15/2010
  • The Value of Working Beyond Your Job Description - 04/21/2011
  • Knowledge Management: What Do You Know - 05/19/2011
  • Paralegal Ethics: Help Your Paralegals Understand Their Professional Responsibilities - 06/16/2011
• IPMA Managerial Skills Seminar